Refund policy

Unfortunately, due to the nature of skincare products in regards to sanitation and health concerns, we are unable to offer refunds or exchanges on our products. ALL SALES ARE FINAL. No returns, exchanges or refunds will be accepted. Please be sure the product(s) you are considering are right for you. If you have concerns whether a purchase will be a good fit for your skin, please consult your esthetician at LUMA MEDSPA, LLC for a consult via in person, virtual, or text/phone. We will be happy to assist you in making the best decision for your skin concerns! Thank you for your understanding!